Coolshop S.r.l. Coolshop S.r.l.

Coolshop S.r.l.

App Mobile for Customer Care FCA

The experience with FCA's Customer Care and Mobile Competence Center department has focused on the «Ciao Fiat» Mobile App, developing a case history presented to the Geneva International Motor show.

The concept has been extended to 13 markets and to Alfa, Jeep and Lancia brands.

Activities:

  • Customer Engagement Strategy
  • User Interaction App Design
  • Development
  • Quality assurance and App Store submission
  • Geneva Motor Show Support