Big Enough to Tackle Tough Problems, Small Enough to Work Directly With You
We enjoy a good, collaborative working relationship with Coolshop and their team. We meet multiple times a week, to review progress, address issues, and discuss how the product is being utilized. By doing this, the needs of our customers are represented- and Coolshop's responsiveness has been very good. Perhaps the most enjoyable part of the collaboration is the "extra". Sometimes this means delivering a day early, sometimes it is delivering an additional feature for free, but in almost every case there is a little extra mixed in to enhance the working relationship.
Sr. Global Product Manager